At 788ein, we take privacy seriously. This Privacy Policy sets out in clear and transparent terms exactly what personal data we collect from players across Pakistan, why we collect it, how it is processed and stored, who we may share it with, and the rights available to you as a data subject. This policy is binding on all 788ein players and users.
The sections below summarise the six core areas addressed in this 788ein Privacy Policy. Each is covered in full legal detail further down this page.
Every category of personal data 788ein collects — from registration information and identity documents to gameplay logs, device data, and payment records. Nothing is collected without a lawful basis.
The specific purposes for which 788ein processes your data — including account management, KYC verification, fraud prevention, responsible gaming monitoring, and communications where consented.
A clear account of who 788ein shares data with — limited to regulated payment processors, KYC verification partners, game providers, and regulatory authorities where legally obligated.
The technical and organisational measures 788ein maintains to protect your personal data from unauthorised access, accidental loss, disclosure, or destruction — from encryption to access controls.
How long 788ein holds different categories of player data, and the legal and regulatory obligations that determine minimum retention periods for financial transaction records and KYC documentation.
Your rights as a 788ein player to access, correct, port, restrict, and request deletion of your personal data — and the straightforward process for exercising those rights with our support team.
All 788ein data transmissions are encrypted via 256-bit SSL. Your payment and identity documents are stored on secured servers with restricted access controls.
1.1 This Privacy Policy describes how 788ein ("we," "us," "our") collects, uses, stores, and discloses personal data in connection with the 788ein online casino and sports betting platform. It applies to all registered players, prospective players who access the platform without registering, and all individuals who interact with 788ein's customer support channels.
1.2 788ein is committed to handling personal data responsibly, transparently, and in compliance with applicable international data protection standards. We collect only the personal data that is necessary for the purposes described in this policy, and we do not collect personal data speculatively or for undefined future purposes.
1.3 This policy uses plain language wherever possible, consistent with 788ein's commitment to transparent communication with its player base across Pakistan. Where legal terminology is unavoidable, definitions are provided in context. For any terms not defined herein, refer to the definitions set out in the 788ein Terms & Conditions.
2.1 For the purposes of this Privacy Policy, 788ein is the data controller responsible for the personal data of players and users of the 788ein platform. As data controller, 788ein determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.
2.2 Where 788ein engages third-party service providers (including payment processors, KYC verification partners, and game data analytics providers) to process personal data on its behalf, those parties act as data processors. 788ein remains responsible for ensuring that all data processors maintain adequate data protection standards consistent with this policy.
2.3 For all data protection queries, subject access requests, or complaints, players may contact 788ein's designated data support team via live chat or by email at the address listed in Section 15 of this policy.
788ein collects personal data across several categories, each described below. The collection of data in each category is limited to what is genuinely necessary for the stated purpose.
When you create a 788ein account, we collect: full legal name, date of birth, email address, residential address, and chosen account credentials (username and password, stored in hashed form). This data is essential for account creation and age verification.
To comply with anti-money laundering obligations and confirm player age and identity, 788ein may request: a copy of your Computerised National Identity Card (CNIC), proof of residential address (such as a recent utility bill), and documentary confirmation of your payment method ownership. KYC documents are stored securely and accessed only by authorised 788ein compliance personnel.
788ein records all deposit and withdrawal transactions associated with your account. This includes: transaction amounts in PKR, timestamps, payment method used (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or Visa/Mastercard), and transaction reference numbers. Financial records are retained for the periods set out in Section 10.
788ein logs gameplay activity for the purposes of account integrity monitoring, responsible gaming oversight, and customer support. This includes: games played, bet amounts and outcomes, session duration, and wagering history. This data is not shared with third parties for marketing purposes.
When you access the 788ein platform, we automatically collect certain technical data, including: IP address, device type and operating system, browser type and version, screen resolution, and session timestamps. This data is used to maintain platform security, detect fraud, and improve user experience.
Records of your communications with 788ein's customer support team — including live chat transcripts and email correspondence — are retained for quality assurance, dispute resolution, and compliance purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration | Name, DOB, email, address | Account creation, age verification |
| KYC / Identity | CNIC, utility bill, payment proof | AML compliance, fraud prevention |
| Financial | Deposits, withdrawals, PKR amounts | Transaction processing, regulatory records |
| Gameplay | Bets, sessions, game history | Responsible gaming, account integrity |
| Technical | IP address, device, browser | Security, fraud detection, UX optimisation |
| Communications | Live chat logs, email records | Support quality, dispute resolution |
788ein processes personal data only where a valid lawful basis exists under applicable data protection law. The lawful bases we rely upon are:
788ein uses the personal data it collects for the following specific purposes:
6.1 788ein uses cookies and similar tracking technologies on its platform for the purposes described below. A cookie is a small text file placed on your device by the 788ein platform, which allows the platform to recognise your device on subsequent visits and maintain session continuity.
6.2 You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to access and use the 788ein platform. 788ein does not use third-party advertising cookies or share behavioural data with external advertising networks.
7.1 788ein does not sell, rent, or trade personal data to any third party for marketing or commercial purposes. Data sharing is strictly limited to the categories of recipients listed below, and only to the extent necessary for the specified purpose.
7.2 In all cases where data is shared with third-party processors, 788ein ensures that appropriate data processing agreements are in place and that the processors concerned maintain data protection standards consistent with this Privacy Policy.
8.1 Given that 788ein operates as an international online gaming platform, personal data may be processed in jurisdictions outside of Pakistan. Where personal data is transferred to countries that do not maintain data protection standards equivalent to those applicable in your jurisdiction, 788ein will ensure that appropriate safeguards are in place to protect the data during and after transfer.
8.2 Such safeguards may include contractual data processing agreements containing standard data protection clauses, the engagement of processors operating within jurisdictions recognised as providing adequate data protection, or the application of equivalent technical and organisational security measures.
8.3 Players based in Karachi, Lahore, Islamabad, Faisalabad, and other Pakistani cities may contact 788ein's support team to request further information about the specific transfer mechanisms applicable to their personal data.
9.1 788ein maintains a comprehensive set of technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 Notwithstanding these measures, no internet-based platform can guarantee absolute security. Players are reminded that they bear shared responsibility for account security and should maintain strong, unique passwords and make use of 788ein's optional two-factor authentication feature.
9.3 In the event of a personal data breach that poses a material risk to player rights, 788ein will notify affected players and relevant authorities within the timeframes required by applicable regulations.
788ein retains personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable legal, regulatory, or contractual obligations. The following retention schedule applies as a general guide:
| Data Category | Standard Retention Period | Legal Basis for Retention |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Contractual, AML regulatory obligation |
| KYC / identity documents | 5 years post account closure or last activity | AML and compliance legal obligation |
| Financial transaction records | 7 years from transaction date | Financial regulatory obligation |
| Gameplay activity logs | 3 years from last gameplay session | Legitimate interests (RG monitoring) |
| Support communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Marketing consent records | Until consent withdrawn + 12 months | Consent (audit trail) |
10.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised. Where anonymisation is used, the resulting data no longer constitutes personal data and may be retained indefinitely for analytical purposes.
As a 788ein player, you have the following rights in relation to your personal data. These rights may be exercised by contacting the 788ein support team via live chat or via the email address listed in Section 15.
You have the right to request a copy of the personal data 788ein holds about you. Upon receipt of a valid subject access request, 788ein will provide the requested information within 30 days. In complex cases, this period may be extended by an additional 60 days with notification.
You have the right to request the correction of inaccurate or incomplete personal data held about you by 788ein. Correction requests can be submitted via the live chat support channel. Please note that corrections to KYC data may require the submission of updated documentary evidence.
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the processing has no other lawful basis. Please note that erasure requests are subject to 788ein's legal data retention obligations — financial and AML records cannot be deleted before the end of the mandatory retention period.
You may request that 788ein restricts the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing and the objection is pending resolution.
Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another service provider.
You may object at any time to the processing of your personal data where that processing is based on 788ein's legitimate interests. You also have an absolute right to object to the use of your personal data for direct marketing purposes, effective immediately upon receipt of your objection.
12.1 The 788ein platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. All account registrations are subject to mandatory age verification, and accounts confirmed to belong to individuals below the minimum age requirement will be immediately closed and all data collected in connection with those accounts will be deleted.
12.2 If you are a parent or guardian and believe that a minor in your care has created a 788ein account, please contact our support team immediately. We will treat all such reports as a priority and take appropriate action, including the deletion of the minor's account and associated personal data, without delay.
13.1 788ein may send marketing communications — including promotional bonus offers, platform news, and game announcements — to players who have explicitly opted in to receive such communications. Consent to marketing is separate from the contractual data processing described in other sections of this policy and may be withdrawn at any time.
13.2 To opt out of marketing communications from 788ein, players may: use the unsubscribe link contained in any marketing email, update communication preferences within their 788ein account settings, or contact the support team via live chat with an explicit opt-out request. Opt-out requests will be processed within 5 business days.
13.3 Please note that opting out of marketing communications does not affect operational communications — including transaction confirmations, security alerts, account verification requests, responsible gaming notifications, and updates to platform policies — which are sent on a non-consent basis as part of the contractual service relationship.
14.1 788ein reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or platform operations. The revised policy will be posted on this page with an updated effective date. We encourage all 788ein players to review this Privacy Policy periodically.
14.2 Where material changes are made to this Privacy Policy — specifically changes that affect how we process personal data in ways that could have a significant impact on your rights — we will make reasonable efforts to notify registered 788ein players directly, including via account notifications or email where applicable. Continued use of the 788ein platform following the posting of a revised Privacy Policy constitutes your acceptance of the revised terms.
For all privacy-related enquiries, data subject access requests, consent withdrawals, or complaints regarding 788ein's handling of your personal data, please contact us through the following channels:
788ein takes all data protection enquiries and complaints seriously. Where a complaint cannot be resolved to your satisfaction through 788ein's internal process, you may escalate to the relevant data protection supervisory authority applicable in your jurisdiction.
With 256-bit SSL encryption, strict KYC protocols, and a no-data-sale policy, your privacy is protected every time you play. Ready to explore the platform?
All 788ein services are strictly for players aged 21 and above. Gambling carries real financial risk. 788ein provides deposit limits, loss limits, session time alerts, self-exclusion, and cool-off periods — all accessible from your account settings. If gambling is affecting your daily life, visit our Responsible Gaming page or contact live support immediately. For a full understanding of your legal rights on this platform, review our Terms & Conditions.